When to Call DCSI’s Human Resources Helpline?

Our professional HR consultants are available during your workday to answer questions and provide professional advice for your human resources issues.

The following are questions that have prompted concerns from other clients and reflect the range of expertise from our consulting team.

Performance Management

• We need to terminate an employee. What should we do? How should we handle it? What should we say?
• We have an employee who is constantly complaining and causing problems at work. Can we get rid of that person? What do we need to do?
• We’ve had a lot of turnover in one department and we’re not really sure why. We think it might be the supervisor. What should we do?
• We have an employee who has taken a lot of sick time off and on. Can we fire that person for excessive absenteeism?
• We have an employee who’s been working off the clock. Our policy says overtime has to be pre-approved. Do we have to pay her overtime?
• We have a really good employee who’s just recently started making a lot of mistakes. What can we do about it?
• An employee mentioned that a supervisor has been making comments about her appearance and asking about her personal life. She told me in confidence. What should I do?
• We had to fire an employee who just wasn’t working out. Can he collect unemployment? Is that going to make my tax rate go up?
• We need to talk to an employee about some problems with her job performance. We’re not sure what to say. Can you help us?

Employee Training & Development

• Can you provide sexual harassment and leadership training?
• Can you develop effective departmental policies for our company?
• Can you develop a performance management plan?
• Can you help us develop a basic employee handbook?
• Can you develop and implement an employee training certification program for our business?

Compliance

• Can you help us conduct a wage and salary audit?
• Can you help our organization implement policies and practices that comply with FMLA?
• We need a better plan developed for our government compliance systems; can you help?

Compensation

• Can you complete a salary market analysis and help us develop salary ranges and grades levels for our organization?
• Can you help our organization write or rewrite our job descriptions?
• Can you help us design a compensation and incentive plan?

Staffing

• Can you help us interview, hire and train employees for a new department?
• Can you help us develop procedures to check/provide references?
• We have mounds of filing and shredding. Can you furnish administrative assistance immediately?
• Our Accounts Payable person just walked out. Can you furnish a replacement tomorrow?
• Can you screen resumes for our organization?

For a list of our Frequently Asked Questions (FAQ)
Read more about the HR HelpLine